A Project Management Primer - Scope - Requirements Capture - Interviews
March 25, 2008 | Author: PM Hut | Filed under: Requirements Management, Scope Management
A Project Management Primer - Scope - Requirements Capture - Interviews (#17 in the Hut A Project Management Primer)
By Nick Jenkins
The same questions posed in a questionnaire can be put across a table in an interview. The benefit of the interview is that it allows more exploration of topics and open ended discussion on the requirements for the project. It’s a two way process.
Interviews can either be structured as single or group sessions. Particular stakeholders can be interviewed individually or a group session can be used thrash out ideas amongst a larger number of stakeholders (and hopefully obtain consensus). In a group session you can use a formal structure or a more open style where ideas are thrown around, a brainstorming session. The best ideas that survive can be adopted by the project team as part of the requirements.
The down-side to interviews is that they are time and people intensive. Not only must the interview be set up and conducted but minutes must be taken, distributed and reviewed, and it may be necessary to hold one or more follow-up meetings.
Using questionnaires and interviews is a common and efficient practice; questionnaires can be distributed beforehand and an overview of
the stakeholder’s requirements collected. The interviews are then focussed and directed towards the clarification of those requirements.
Next in the Hut A Project Management Primer:
A Project Management Primer - Scope - Requirements Capture - User Observation
Previously in the Hut A Project Management Primer:
A Project Management Primer - Scope - Requirements Capture - Questionnaires
Nick Jenkins is an IT manager with 10 years experience in software development, project management and software testing. He’s worked in various fields of IT development in Australia, Britain and the USA and occasionally he learned something along the way. Now he lives on the banks of the Swan River in Perth, Western Australia, and he publishes the odd guide to help aspiring IT professionals. Nick’s website can be found at www.nickjenkins.net.
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