Both of these features are identified as components — PRINCE2™’s way of saying “many people overlook these because they seem complicated, but they can be straightforward and have significant value in reducing project risk.” PRINCE2™ makes both of these understandable, in what they are and how to use them. PRINCE2™ ties them together: Change Control explains and demonstrates how to manage change requests, while Configuration Management (which is not included in the scope of the PMBOK®) manages the cataloging, control, tracking and actual changing of the deliverable.
The basic Change Control technique can be used as-is for the simplest of projects, or enhanced to use in a complex environment. PRINCE2™’s extensive Configuration Management does more than manage the change. It provides specific techniques to control project deliverables, including suggested Configuration Item Records and the recommendation to use a Configuration Librarian.
What is important is that Change Control and Configuration Management are required parts of any complete (ISO9001-certified) quality management system. As PRINCE2™ is consistent with ISO9001, they have been included and integrated with the rest of PRINCE2™.
Jay Siegelaub has over 30 years of professional experience delivering and supporting projects in information technology, insurance systems, banking, and nonprofit strategic planning, as well as in the pharmaceutical, financial service, consulting, and consumer products industries. As a recognized educator he has trained thousands of project managers over the past 23 years, including 13 years as the Project Management tutorial instructor for the Drug Information Association.
Jay’s recent responsibilities included leading the North American Change Management and Training practices for a UK-based management consulting firm, training corporate consulting professionals in project and program management, and supporting clients in managing the “people” issues of their business change initiatives. He has authored articles on training, project management and information technology for various publications, and often presents at conferences, including the PMI North American Congress (1999, and 2004 – 2007), ProjectWorld and ProjectSummit.
In addition to his PMP® certification, Jay has his MBA in Organization Management from New York University’s Stern School of Business, and is an accredited PRINCE2™ Practitioner, Instructor and Examiner. He has taught and consulted in PRINCE2™ in North America for 10 years (the first US-accredited PRINCE2™ instructor), and worked for the company (and with the authors) that wrote the PRINCE2™ Manual for the UK government.
He has provided Change Management and Project Management consulting and training (including PRINCE2) to companies such as Sun Microsystems, NATO, the United Nations Development Programme, Bechtel, IBM, Philip Morris, Credit Suisse, JPMorganChase and Diageo.
Jay also consults in Organizational and Professional Development.
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