Creating The Project Scope - Creating the Work Breakdown Structure

April 24, 2008 | Author: PM Hut | Filed under: Project Scope Management, Scope Management

Creating The Project Scope - Creating the Work Breakdown Structure (#4 in the series Creating The Project Scope)
By Joseph Phillips

Once the scope statement has been written, it’s time to break down. Well, not you, the scope. A Work Breakdown Structure (WBS) is a deliverables-oriented decomposition of the project. It is not the activities needed to create the project deliverables; it’s the stuff that the activities create.

Gasp!

That’s right. A WBS is not the work, but the deliverables. Some folks in the IT world (I won’t mention them by name, but their initials are Microsoft) have skewed this a bit. If you’ve ever used Microsoft Project, a great tool, you may have been led to believe that the activity list, the default view in Microsoft Project, is the WBS. It isn’t so.

A WBS is not the activities but the actual deliverables that the customer expects from the project work. Suppose that we were going to install a network from scratch in five different locations around the country: northern California, Tacoma, Philadelphia, Atlanta, and L.A. We’d have some major categories of things for our project:

  1. WAN
  2. LAN
  3. Operating systems
  4. Education

These major categories of things can be broken down again to more things that we’ll be delivering in the project:

WAN LAN Operating Systems Education
ISP contracts Switches Workstations IT professional education
Routers Switches Wall jacks End user education
Servers LAN addressing schemes IP addressing schemes  
WAN diagram Patch panels    

See how the deliverables are decomposed into more things? We’re decomposing the project scope into things that the customer will get as a result of the project. Stuff, not activities. The end result of the WBS is a clear picture of what the customer will and won’t get as part of the project.

So how far should you break down the project deliverables? You could (not that you’d want to) decompose your WAN deliverables down to the nuts and bolts in the rack that’ll house the hardware.

You want to follow the “8/80 Rule” when you break down your project scope. The 8/80 Rule, which really isn’t a rule but a guideline, requests that the smallest deliverable in the WBS, called the work package, equate to no more than 80 hours of work and no fewer than 8 hours of work to create that deliverable. You don’t want to get so granular or so vague with your WBS that it’s uncontrollable and useless.

But why even bother creating a WBS? There are a bunch of reasons why an accurate and complete WBS needs to exist, but there are five prominent reasons why every project needs a WBS (discussed in the next articles in this series).

Joseph Phillips is the author of five books on project management and is a, PMI Project Management Professional, a CompTIA certified Project Professional, and a Certified Technical Trainer. For more information about Project Management Training, please visit Project Seminars.

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