April 2, 2008 | Author: PM Hut | Filed under: Project Management Definitions
One method to focus people on the scope, is to define the internal and external deliverables.
External deliverables are things the project delivers to the users e.g. screens and reports. Users typically think of a system in these terms. It also includes any hardware or software required by the users or the project team.
Internal deliverables are things the project generates internally e.g. Project Charter, Business Requirement Specification etc.
It is likely that the users will not be absolutely clear on all the deliverables. In this situation you can make generic assumptions. For example, you might not know exactly what reports are required but you allow for 12 unspecified reports.
Once the external deliverables are defined, the Project Manager can define the internal deliverables.
Example External Deliverables:
|License Detail Screen||Screen to enter and view license details|
|Company Summary Screen||Screen to view all licenses issued by a particular company. Facility to drill down to License Detail Screen.|
|License Due Report||Report listing all licenses due in the next period. Facility to select a period e.g. 1 week, 4 weeks, quarter|
|5 Reports||Allow for 5 unspecified reports|
|Server||Server to run the application|
Example Internal Deliverables
|Project Charter||Document identifying how the project will be managed|
|Business Requirement Specification||Document identifying the requirements for the project|
|Weekly Reports||Status reports to be issued weekly|
|Prototypes x 3||Three prototypes will be allowed for in the development.|
Previous article: Defining the Scope in IT Projects - Part II
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Project Perfect sell “Project Administrator” software, which is a tool to assist organisations better manage project risks, issues, budgets, scope, documentation planning and scheduling. They also created a technique for gathering requirements called “Method H”, and sell software to support the technique. For more information on Project tools or Project Management visit www.projectperfect.com.au