Performance Appraisals Which Do Not Measure Project Management Skills - Project Management Mistake # 12
September 20, 2008 | Author: PM Hut | Filed under: HR Management
Performance Appraisals Which Do Not Measure Project Management Skills - Project Management Mistake # 12 (#12 in the series 15 Deadly Project Management Mistakes Government Agencies Make Which Cost Them Revenue, Time & Efficiency)
By Keith Mathis - PM Expert Live
Each year our instructors are told by participants they have non-performers working on their teams. They express a great deal of frustration because they have little or no power to do anything about it. One example was expressed that even when the team member’s supervisor talked to the non-performers about their behavior, nothing changed. This creates a crisis within the project team. Can project teams only function affectively when they are supervised by someone who has position power? If so, that undermines the entire process of running project teams across most government agencies. Today it is impossible to have all project teams supervised by someone with position power. There are not enough supervisors or managers to accomplish this task, nor should they be forced to run projects in this manner. Then what can a project team do to run the team as well as monitor performance? We maintain that project teams must have some way of evaluating each team member. This can come about based on two simple changes in the way most agencies are performing evaluations and checks on their staff. The first and most simple solution to this problem is for an agency to redo the evaluation process of each employee’s performance; include the running of projects as a portion of that evaluation.
One simple way to do this is for the immediate supervisor to gather feedback from project managers on how their staff is performing on a particular project. When this is done appropriately, you will notice team members can no longer be a non-performer on a project and still think it will not impact their performance evaluation. What you are doing is holding the employee accountable to perform not only on those items that are directly supervised by you but also fulfill all the objectives of their job which includes running projects.
The second possible way of measuring and evaluating how staff performs on projects is to have each project manager fill out that portion of their individual performance appraisal. This means you would have direct observation from the project manager on how that individual team member is performing.
What is the anticipated outcome of this? In most cases, you reduce the frustration presently being experienced by many people in your agency when you have created an excellent feedback system for communicating and holding each employee accountable.
Dr. Keith Mathis, founder and CEO of The Mathis Group, specializes in Project Management, Management Leadership, and Marketing training for private businesses and government agencies of all kinds. He offers 33 Project Management courses, is a Project Management Professional, is certified by the Project Management Institute and will customize every training session to your individual company’s needs. The Mathis Group also sponsors www.pmexpertlive.com, which is a powerful project management resource with free reports, podcasts, videos, and a monthly newsletter. He also offers customized management training and coaching on any subject with prolific communication and professionalism.
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