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Essential Project Management
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Agile Project Management - Engaging Your Customer!
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On Customer Participation in Agile Projects
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Planning a Project Post-Mortem - Part II
September 20, 2009 | Author: PM Hut | Filed under: Communications Management, Project Closure
Planning a Project Post-Mortem - Part II (#2 in the series Planning a Project Post-Mortem)
By Gina Lijoi
At this point, you have solicited feedback from your team on a specific project, and the information has been synthesized and shared in a brainstorming session. Potential process improvements have been determined, and it’s time to close the loop and act on the information. Below, the final phase of a post-mortem is described.
- Implementation of process improvements: As a Project Manager, once decisions have been reached internally about how your current process could be optimized, it is your responsibility to implement these changes in future projects. If your current process is documented, work from this material to incorporate and formalize the changes in writing. If you have a project timeline template, the changes should also be reflected there. Regardless, the changes need to be communicated to the entire production staff - particularly since some individuals may not have participated in the project post-mortem. Ideally, this communication will take place at an all-staff meeting. What the team needs at this point are the highlights of key changes - how will these change affect each department? How can they prepare for the changes? People are more willing to adapt to change if they know what to expect.
A project post-mortem is one of the most valuable methods available for analyzing weaknesses in a project lifecycle. It gives team members an outlet for their feedback, and provides new perspectives to the Project Manager, who is sometimes too close to the process to assess it objectively.
The process outlined in this and the previous article are simply a guideline, and should be adapted for each organization for optimum effectiveness and ease of implementation.
Gina Lijoi has worked in the online space for eight years, and is currently the Director of Fulfillment at WebFeat Multimedia Inc., in Toronto. In this role, Gina is responsible for strategy, methodology, pricing, scoping and execution of client initiatives. She is passionate about how marketing is affected by technology and trends in social media.
Related Articles
- What is “Good Enough”? - Project Quality Management, Part 1: Planning
- No Close Down Plan Or Post Mortem For Ending A Project - Project Management Mistake # 14
- Project Planning - An Essential Part of Project Management
- Conducting Effective Meetings - Part 2 – Planning and Preparation
- What Is Communications Planning?
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