PMP Exam: Formality is a Project Management Best Practice (#7 in the series PMP Exam Themes – The Perspective You Need To Develop To Be Prepared)
By Brian Denis Egan, B.Sc, M.Sc., M.B.A., PMP - Global Knowledge Course Director
The PMP examiners will expect you to answer questions as though you conduct your job with utmost formality. Formality includes paper trails and obtaining signatures. For example, say the CEO calls you up and demands a change. You should then respond by e-mailing a change request form, because without a completed and signed form, no action should be taken.
PMI’s project management systems are very detailed: there is a management plan for everything; there is a document or log to record everything; every decision is a written decision signed by the authorizing person; and nothing is done casually.
Formality also means preparing an audit trail. Every decision, every action, every choice implies an expenditure of time and money. Therefore, every expenditure needs a justification and authorization. The PM is responsible for making sure that these justifications and authorizations are archived.
About the Author
Brian Denis Egan is CEO of a manufacturing company (Book Box Company) and a management consultant. He has written three professional development manuals and numerous white papers on aspects of management science. Since 2000, Brian has been a part-time instructor for Global Knowledge within the Management product line.
This article was originally published in Global Knowledge’s Business Brief e-newsletter. Global Knowledge delivers comprehensive hands-on project management, business process, and professional skills training. Visit our online Knowledge Center at www.globalknowledge.com/business for free white papers, webinars, and more.
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