Project Management - Definition Soup

September 10, 2007 | Author: PM Hut | Filed under: Project Plan Development

Project Management - Definition Soup (#8 in the series Project Management Guide)
By Lasa Information Systems Team

Mission and values; objectives and outcomes; benefits and deliverables: these terms are the stock in trade of the Project Manager and provide the key headings of the Project Definition. But their meanings are anything but clear.

Different people use the same term to mean different things; some funders for example use ‘objectives’ to describe broad strategic vision, others use it to mean more precise measurable goals. Our meanings for these terms are defined below. But be aware that others will have different definitions and you may have to translate some terms when using them for external purposes like application forms.

There is a clear hierarchy of scale involved here:

  • Vision deals with the broad view of the project.
  • Outcomes describes the difference the project will make.
  • Objectives set out the key activities of the project.
  • Deliverables are the specific things produced.
  • Tasks are the activities needed to produce them.

Term Description Example Form
Vision A sense of what the project aims to achieve in the broadest terms Reduce social exclusion
Outcomes Broad view of the aims of the project Improve service delivery of information to the public
Objectives What the project will do – should be readily measurable Develop a website. Produce a pamphlet. Set up a telephone help-line
Deliverables What the project will produce.   A website. A pamphlet, a helpline. Nouns. The
‘what’
Tasks The activities that are required to produce the deliverable
- usually many tasks per deliverable.
Design the pamphlet, Commission content, Select typesetter
etc.Verbs The ‘how’
Method of approach/values Useful in voluntary sector projects. May encapsulate an
organisation’s values.
Consult widely. Involve Users.

For more details contact the Information Systems Team at Lasa – ist@lasa.org.uk, 020 7377 1226.

Lasa Information Systems Team provides a range of services to community and voluntary organisations including ICT Health Checks and consulting on the best application of technology in your organisation. Lasa IST is responsible for maintaining the ICT Hub Knowledgebase.

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