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Project Management Process - Phase 3 - Implementing - User Training

February 27, 2008 | Author: admin | Filed under: Implementing Project Management, Project Lifecycle Phases

Project Management Process - Phase 3 - Implementing - User Training (#22 in the Hut Project Management Process) By John Filicetti

Description

In most cases, training the end user is part of the project requirements or objectives to ensure the solution is managed and used as designed. The Project Manager and Project Team should develop and present the training to the end user along with developing a permanent training plan for ongoing training.

Steps

• Develop Training Plan
• Develop training materials
• Schedule training sessions
• Conduct training
• Develop permanent Training Plan

Templates

• Training Plan (can be part of the Project Management Plan)

Responsibilities

• Project Manager with Project Team

Next in the Hut Project Management Process:

Project Management Process - Phase 3 - Implementing - Acceptance Testing

Previously in the Hut Project Management Process:

Project Management Process - Phase 3 - Implementing - Quality Assurance

John F. Filicetti, PMP, MBA
John Filicetti is a Sr. Sales Engineer/PM-PMO-PPM Consultant with a great depth of experience and expertise in enterprise project management, project management methodologies, Project Portfolio Management (PPM), Project Management Offices (PMOs), Governance, process consulting, and business management. John has directed and managed project management teams, created and implemented methodologies and practices, provided project management consulting, created and directed PMOs, and created consulting and professional services in such areas as project portfolio management, Governance, business process re-engineering, network systems integration, application development, infrastructure, and complex environments. John has enjoyed many years as PMO Director for large corporations in the Seattle area and leads the PMO Roundtable discussion group and forum.

Related Articles

• Implementing Formal Project Management Processes: 9 Lessons Learned
• Project Management Process - Phase 3 - Implementing - Information Distribution
• Project Management Process - Phase 3 - Implementing Overview
• Project Management Process - Phase 3 - Implementing - Quality Assurance
• A Project Management Primer - Scope - Requirements Capture - User Observation

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