The Project Plan should have both quality assurance and quality control measures in place. Quality assurance evaluates the overall project performance to ensure that the end products meet the project standards. Quality control means monitoring and testing the project products using the chosen quality assurance tactics.
Small quality faults can be dealt with operationally, but the steering committee must be promptly informed if quality problems are major. Significant changes to other areas of a project may need to take place to remedy the quality. One choice may be to kill the project.
Queensland University of Technology (QUT) is a highly successful Australian university with an applied emphasis in courses and research. Based in the city of Brisbane with a global outlook, it has 40,000 students, including 6000 from overseas, (QUT Statistics) and an annual budget of more than AU$500 million. Courses are in high demand and its graduate employment rate is well above the national average for Australian universities.
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