The Problem with the Project Management Scope

March 21, 2010 | Author: PM Hut | Filed under: Project Scope Management, Scope Management

The Problem with the Project Management Scope
By Jed Simms

Project management contributes to project success, but does not guarantee it. Project management can efficiently deliver the wrong result as well as delivery. But you cannot rely on project management to increase the quality of your project’s outcomes if they’re not set up correctly in the first place.

The PMBOK, for example, does not include either a requirements definition stage or benefits management process; these are value delivery processes and therefore not part of the project management stream (even though they are often assumed to be). As project management is about organizing the delivery of “something”, a project manager is naturally pulled towards getting to the delivery stage as soon as possible. The time required to define the desired outcomes and business requirements can be frustrating to the project manager — which is why so many projects rush off with vague scope definitions and no, inadequate or inappropriate measures of success.

Which leads us to ask whether “Scope” is a project management or a value delivery tool. Traditionally, scope and its management is seen as a key project management control mechanism with strict change controls asserted over proposed scope changes. This appears to make sense when you see most scope change proposals discuss their potential impact on the project’s resources — time, effort and cost.

However, this is a mistake; as the impacts on the business outcomes, benefits and value are usually not considered. This can lead to massive value loss.

In once recent case a project under financial pressure ‘de-scoped’ one segment to save costs and keep within the original timeline. However, my value analysis showed that this one segment delivered over 60% of the business value and without it the project was not viable. This value-destroying decision was made because no one had considered the impact of the de-scoping on the benefits. Indeed, as they had used conventional business case approaches, they could not link the components of the project with the prospective benefits!

I believe that scope management is an integral part of the value delivery stream as it establishes the value to be delivered (through what’s in and out) and should only be changed after full consideration of the resultant business benefits and value impact. It is, therefore, a value management tool.

Jed Simms is a former Regional IT strategist with The Boston Consulting Group who, for the past 15 years, has run his own consultancy. Capability Management, specializing in dramatically increasing the value generated by each and every project. The creator and author of a complete suite of value delivery management tools at http://www.valuedeliverymanagement.com/ he has published three books, several ebooks and over 100 articles.

Value Delivery Management is designed as a rich repository for all those involved in project delivery. It has a special focus on value delivery management — ie increasing the value realized by projects — plus a special emphasis on equipping the business to perform their role on projects so as to reap the benefits and make the project manager’s life easier.

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6 people have left comments

PMBOK version 4 does put more emphasis on the Product Scope, with the “collect requirements” process. Product Scope, with the “collect requirements” process. However your point remains valid as the business case management does not fully appear as part of scope management, and it should be made clearer.

Vincent Birlouez wrote on March 21, 2010 - 10:39 am | Visit Link

Hi - see http://www.steelray.com/blog/?p=19 and http://www.steelray.com/blog/?p=26 - defining the scope is just one area of project planning. Planning is what project management is all about.

Laura Bamberg wrote on March 22, 2010 - 1:49 pm | Visit Link

Hi Jed, could you clarify something please. You say that “the PMBOK, for example, does not include either a requirements definition stage or benefits management process”.

This doesn’t seem to me to be a correct statement as the PMBOK (fourth edition) includes the collection of requirements as part of the Planning Process Group.This Process Group comes just before the “Define Scope” Process Group and feeds into its formulation.

Given the above I’m not clear on the post as a whole, as clearly, specifically for those following the PMBOK Guide, scope definition is a key activity and a key outcome, required at the very outset of the project.

Cheers,

Shim Marom
http://www.quantmleap.com

Shim Marom wrote on March 25, 2010 - 5:33 am | Visit Link

I agree - you need to manage the scope of the project before you can successfully manage the project itself. You need to know what you’re getting in to and to find the correct resources available for completion. Great post.

Dana wrote on March 25, 2010 - 8:47 am | Visit Link

Please explain simply with examples what is scope. It is the amount of work, or deliverables or what else?
please response earliest

Mohammad Sarir wrote on April 13, 2010 - 4:19 am | Visit Link

If scope is not clearly defined early in the planning stage, how can you clearly define completion and exit strategy to a project?

You need to clearly define project and product scope. Provide a management plan to protect scope and clearly communicate the plan to the execution team.

Additionally, establishing a clear objective, understanding, and alignment with the client is imperative to effectively plan a project.

I clearly disagree that this is purely value management tool; and I believe this is project management tool that centered on communication and leadership.

Gary Campbell
http://www.shawgrp.com

Gary Campbell wrote on July 8, 2010 - 1:10 pm | Visit Link

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