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Various Project Management Roles and Responsibilities
April 17, 2009 | Author: PM Hut | Filed under: Role of the Project Manager
Various Project Management Roles and Responsibilities
By John Filicetti
People involved with projects can have various and even multiple roles as noted below:
- Customer/Client – The person or group that causes the project to start because of a need, funds the project effort, and accepts the project when it is completed.
- Project Stakeholder – Anyone who will be participating in, has influence over, or is affected by, the project results
- Governance Committee – An executive committee chartered with selecting projects for initiation, monitoring project progress to ensure they are addressing stated goals, and following up after project completion to gather and report on the actual versus projected project return on investment and customer satisfaction
- Project Sponsor – Typically an executive or a member of the top management team having the greatest investment in the project and who represents the project at corporate level with ultimate ownership of the project. On the customer side, the Project Sponsor provides the financial resources for the project. For the performing organization, the Project Sponsor:
- Is an advocate for needed resources
- Helps the project manager overcome organizational conflicts and barriers to project performance
- Ensure timely decision making and issue escalation
- Appoints and coaches coach the project manager as needed
- Provide guidance in key decisions and influence key stakeholder groups
- Provides project oversight and review
- Project Manager – A good project manager is like a good orchestra conductor. The conductor brings together all the diverse talents of the orchestra members (project team members) with their variety of instruments and talents to create beautiful music (deliver the project on time and under budget). The project manager:
- Is appointed by Business Partner, Project Sponsor, or the Governance Committee to lead the project
- Is the individual responsible for managing the project through planning, organizing, managing, and leading
- Controls project scope, schedules, resources, quality, costs, and change
- Enables others to do their job by acting as conduit for information and activities
- Interfaces with the customer as the primary contact
- As the project team members are specialists in their respective fields, it is key to remember the project manager is also a specialist in his/her field: project management
- Project Team Members – Possess unique skills needed to perform project activities under the management of the project manager to produce project deliverables
- Project Team Lead – Project team members leading sub-teams to create deliverables of a project (business, technical, financial, etc.); while taking direction from the project manager
John F. Filicetti, PMP, MBA
John Filicetti is a Sr. Sales Engineer/PM-PMO-PPM Consultant with a great depth of experience and expertise in enterprise project management, project management methodologies, Project Portfolio Management (PPM), Project Management Offices (PMOs), Governance, process consulting, and business management. John has directed and managed project management teams, created and implemented methodologies and practices, provided project management consulting, created and directed PMOs, and created consulting and professional services in such areas as project portfolio management, Governance, business process re-engineering, network systems integration, application development, infrastructure, and complex environments. John has enjoyed many years as PMO Director for large corporations in the Seattle area and leads the PMO Roundtable discussion group and forum.
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